Job Overview

As a Sales Manager – Multiproducts at Emirates NBD, your role is to increase sales acquisition of Credit Card, Personal Finance and Bank Accounts products in retail banking

Key Responsibilities

• Achieve assigned team monthly sales targets of credit cards, personal finance products and bank accounts
• Collate and report daily reports of the team pertaining to submissions, approvals, discrepancies and any other aspect required by management
• Drive cross selling of other bank products when required
• Supervise KIOSK set up by the bank in different locations / companies/ malls
• Provide ideas, suggestions for prospective projects on improving sales, efficiency, process, service standards etc
• Train, coach and mentor team members to provide best in class service to customers and ensure customer satisfaction & experience in line with Banks service standards
• Ensure capturing and compile team report of market intelligence, customer loss and feedback to the line managers on regular basis, which can be shared with the management & product team so as to improve banks product features, offerings and processes etc. in line with competition, market trends and customer requirements
• Ensure team adherence to bank policies, processes, code of conduct and compliance guidelines
• Report/maintain team data on customer feedback, market pulse and any other data point or process as required by the unit/bank

Skills and Experience

• Mimimum Bachelor’s Degree
• Proven record of success with the entire sales process, from planning to closing of Credit Card, Personal Finance and Bank Accounts products
• Excellent communication, interpersonal, and organizational skills
• Well acquainted to Banking rules and regulations

What we offer you

• Competitive salary package
• Market-leading incentives
• Strong emphasis on work/life balance
• Generous annual leave entitlement and Private Healthcare
• World-class Learning & Development platform and career development
• Preferential banking facilities for employees

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