We are seeking a Incident/Change Manager with extensive experience in operations process management within multi-vendor environments. This role requires a strong background in ITIL frameworks and operational or project management experience.

Required Skills and Experience:

• UAE National
• Experience: 5 Years Operations Process Management within multi-vendor environments with ITIL

Preferred Skills and Experience:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a dynamic, fast-paced environment.
• Experience with incident management and root cause analysis/ Proven ability to lead and manage change initiatives.
• Certified Incident Manager/Certified Change Manager
• Certifications: ITIL Foundation Certified , ITIL Intermediate Certified, Certified Incident Manager

Kyndryl Benefits :

• Competitive salary
• Housing allowance
• Transportation benefits
• Educational support for children
• Annual flight home
• Comprehensive medical coverage

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.