Full job description

Job Title: Waiter/CashierResponsibilities:Customer Service:

• Greet customers promptly and courteously as they enter the establishment.
• Escort customers to their tables and present the menu.
• Answer customer questions about menu items, specials, and ingredients.
• Take food and drink orders accurately, making suggestions or providing recommendations when needed.
• Ensure timely and accurate delivery of food and beverages to customers’ tables.
• Check in with customers during their meal to ensure satisfaction.
• Respond to customer requests and complaints in a professional and timely manner.

Cashier Duties:

• Accurately process customer payments using cash, credit, or debit card.
• Issue receipts, change, and ensure the correct amount is received.
• Maintain a clean and organized cashier station, including handling cash registers.
• Provide customers with their bills and make sure they are correct.
• Close out customer tabs and process payments at the end of the dining experience.
• Maintain proper cash handling procedures, balancing the cash drawer at the end of the shift.

Food and Beverage Preparation (Optional):

• Assist with the preparation and organization of food and beverages before serving.
• Ensure that orders are properly garnished and visually appealing before presenting them to customers.

Teamwork and Communication:

• Work collaboratively with kitchen staff, bussers, and other waitstaff to ensure smooth service operations.
• Communicate effectively with coworkers and management regarding customer needs, stock levels, or any issues that arise.
• Assist with setting up tables and cleaning up after guests.

Cleaning and Maintenance:

• Clean tables, chairs, and the dining area as necessary.
• Ensure that condiments, silverware, and napkins are stocked and available for customers.
• Maintain cleanliness in both the front-of-house and cashier areas, including taking out trash and organizing workstations.

Requirements:

• High school diploma or equivalent (optional but preferred).
• Previous experience in food service or cashiering is an advantage.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Good organizational skills and attention to detail.
• Basic math skills for handling transactions and making change.
• Ability to work in shifts, including evenings, weekends, and holidays.

Physical Demands:

• Standing for long periods of time.
• Ability to carry trays, dishes, and drinks.
• Lifting and moving light to moderate weight items.

Job Type: Full-time