Full job description

• Check with the guest regarding the satisfaction of the meal.
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
• Complete closing duties, including restocking items, turning off lights, etc.
• Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day.
• Report cleanliness and maintenance issues to the immediate supervisor.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Ensure that the place of work and surrounding area is kept clean and organized at all times.
• Ensure proper appearance and grooming while on duty.
• Ensure to have minimum wastage and breakage.
• Ensure communication between Kitchen, Order taker and service team members.
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
• Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc.
• To ensure a very good relationship between the Operations floor, the Kitchen & Front of the House.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors

Prerequisites:

Should have excellent communication skills.

Speak with others using clear and professional language.

Flexibility to work for longer hours as per business demand.

Be courteous, professional and provide efficient service.

Education:

Hotel Management diploma holder or similar qualification. Knowledge of computers, POS – Point of sales system and inventory software.

Experience:

1 to 2 years experience as a Junior Waiter/Waitress in a full service hotel preferred.

Job Type: Full-time